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Personal Lines Bulletin


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Browser Support for Cost Estimator



January 09, 2017

Effective January 21, 2017, the cost estimator (also known as 360Value®) will be supported by Internet Explorer® 9, 10 and 11 only.

Users accessing the cost estimator from an unsupported browser will receive the following message:

  • In response to Microsoft's release last year of a new version of Internet Explorer, 360Value now has updated system requirements. 360Value now supports Internet Explorer 9, 10, and 11.

    Please note that Internet Explorer 7, Internet Explorer 8, and IE7 compatibility mode in newer versions are no longer supported by 360Value. Internet Explorer versions 7, 8, 9, and 10 are no longer receiving updates from Microsoft to address security vulnerabilities.

For information about updating your Internet Explorer browser, log in to the Agents site, and refer to FAQ Answer ID 3402.

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Citizens provides agent communications online for historical purposes only, and the communications have not been updated to include any changes that may have been made after publication. Agents can find the latest information by reviewing the applicable underwriting manuals, and by logging in and accessing our FAQs, which are available from the top of any page on our website.